BDI is required to collect sales tax in most states unless we have a valid sales tax exemption certificate on file for your organization. To claim an exemption from sales tax, a properly completed exemption certificate (in .pdf, .jpg, .jpeg, or .png format) must be submitted to BDI usually one business day prior to your order being placed. Once the exemption certificate is verified, the taxability status on your account will be updated. If your order is placed prior to the change of your tax status in our system, you will see tax added during checkout and in your order confirmation email. You may request a credit of the tax, by emailing the applicable exemption certificate to BDIProActive@bdiexpress.com. Please include "Tax Exemption Request" in the subject line and include your order number, company name and contact information in the body of the email. Please note that the provided exemption certificate must correspond to the "ship-to" address on the order.

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